Cherry Chocolate LIE!
Back in December Russ posted this video of Dr. Pepper’s new Diet Cherry Chocolate Dr. Pepper. Those of you who know me, there is no other beverage that can take the place of Dr. Pepper. It is the first beverage I reach for. I have one at least once a day. Since that video was released I have searched far and wide for this new flavor. It’s killing me. I can’t find it anywhere. Russ has even called stores in our area and can’t find it.
Has anyone seen this in stores? Please help me out. If you send me one I’ll pay you for it. Or if Dr. Pepper would like to send me one that would be fine too. Please I am dying to try it!
Oh, and Russ wants one too.
Dr. Pepper just dropped the ball. Here is what my response was.
January 9, 2008
Dear Mr. Bolton:
Thank you for contacting us about Dr Pepper Regular. Your comments and inquiries are appreciated because they provide valuable feedback about our brands.
Since the product is still new, we don’t have it in our item locator system yet. We appreciate your interest and hope you can find this product in your area soon. You might want to request it at the stores you shop at and look in the large retailing stores like Wal-Mart, and Albertson’s.
Cadbury Schweppes has been making great brands that people love for more than 200 years. We are proud of our family of beverage and confectionery products and are committed to providing a wide range of choices for all individuals.
Thank you for taking the time to contact us. We hope that you will continue to purchase and enjoy our products.
They blew a perfectly good opportunity to introduce personally a new product to a loyal customer. They basically said “Hey buddy, sorry about your luck. If you want to buy/try something from us you have to do all the work by getting places to carry it” Isn’t that their job? Hmmm, I won’t be able help but to think of this every time I go to the cooler for a beverage from now on. I’m disappointed.